A photographic memory for every pump, filter and heater on your route.

The first time a technician services a property they take ninety seconds to photograph the equipment pad, tap in the brand and model of the pump, filter, heater and salt cell, and choose a condition: new, good, fair, poor, failed. From that visit forward, every technician has the full equipment inventory in their pocket before they even get out of the truck. No more squinting at a sun-bleached label or guessing whether the filter cartridge is the round one or the long one.

When a technician spots a problem — a leaking union, a heater throwing an error code, a salt cell encrusted past the point of cleaning — they tap the equipment in the visit, change the condition to 'needs attention', snap a photo and add a note. SplashIQ creates a work order automatically, assigns it to the office queue, and the customer can be quoted by the time the technician is at the next stop. The repair doesn't get forgotten because it never lived in someone's head.

Every equipment record carries an install date and a warranty-until date. The dashboard surfaces warranty expirations coming up in the next ninety days so you can decide whether to recommend a replacement under warranty or push a customer into a maintenance plan. When a homeowner asks 'is the pump still under warranty?', you answer in five seconds, not five minutes of digging through emails.

Every property has a downloadable PDF equipment report listing every component, model number, install date, warranty status, condition and most recent photo. Print it for the homeowner at the end of the season, attach it to a quote for an equipment overhaul, or hand it to a real-estate agent when the house goes on the market. It positions you as a professional running a real business — not a guy with a net.