SplashIQ LLC

Pool Service Software for Route-Based Pool Companies

SplashIQ is pool service software for companies that service the same pools every week: routes and dispatch, water chemistry, equipment and work orders, invoicing, and a homeowner portal.

Start 7-day trial See the homeowner portal demo

A card is required. Billing starts on day 7.

What pool service software does

It runs the recurring work of a pool route: which pools are serviced on which day, which technician goes where, what chemistry was recorded, what equipment is installed, what was invoiced, and what the homeowner can see.

SplashIQ is swimming pool service software for cleaning, maintenance, and repair companies in the United States. The same workspace is the pool maintenance software and pool management software for the office. Pool service management software here means one record for the customer, the property, and each body of water — pool specs, surface type, gate codes, access notes, and service agreements — instead of a generic job ticket.

That customer record is the pool service CRM software. One customer can own several properties, and each property can have a pool and a spa with their own equipment list and chemistry history.

Routes and dispatch

Pool service scheduling software in SplashIQ builds recurring weekly or biweekly routes and lets the office reassign stops with drag-and-drop. Dispatch software here is that same calendar: a day view per technician, travel time between stops, and a reminder to the homeowner.

Set a property to weekly, biweekly, monthly, or on-demand, with a preferred day. The schedule projects those visits forward. Skip a stop, move it, or pause a route for a holiday week without breaking the pattern that resumes afterward. Reassigning a visit updates the technician's view of the route.

Properties store a full address, so a technician's day can be ordered by location with drive time visible between stops.

See scheduling and dispatch

Water chemistry and trends

Each visit can store chlorine, pH, total alkalinity, calcium hardness, cyanuric acid, and salinity. Each property keeps a trend of those readings so a drift is visible before the next stop.

Readings are tied to the visit and the property. Dosing suggestions use the property's volume, the latest readings, and target ranges for acid, soda ash, chlorine, stabilizer, and salt. The technician confirms the dose before it is logged.

If an assigned visit is already open and the connection drops, new readings queue locally and sync when service returns. Photos and opening a fresh session still need a connection.

See water chemistry logging

Equipment and work orders

Pumps, filters, heaters, salt cells, and other equipment are stored on the body of water, with photos, model details, and maintenance flags. A flag can become a work order or an estimate.

Each component can carry brand, model, install date, warranty date, condition, and a photo. A technician can mark a unit as needing attention, attach a photo and a note, and send that to the office as a work order. Replaced equipment stays in the history instead of being deleted. Each property can also produce a PDF equipment list.

See equipment tracking

Invoicing and billing

Pool service billing software in SplashIQ covers estimates, work orders, invoice tracking, and reconciled offline payments. This invoice software does not charge the homeowner in the product: online payments, autopay, and repair financing are not available yet.

Create an estimate, publish it to the homeowner portal, and turn approved work into a work order. Track the invoice from the same customer and property record. Authorized staff can record an offline payment after they reconcile it. Homeowners contact the pool company for payment instructions.

See estimates and invoicing

Homeowner portal

Every property can share visit summaries, before-and-after photos, water readings, estimates, and invoice history. Homeowners open a private link with no account, or sign in if they want records across properties.

The link is a random token the company can revoke. Homeowners can request an extra service from the portal, and that request lands in the work-order queue with the property already filled in. They cannot mark an invoice paid.

Preview the layout with sample data on the homeowner demo.

See the homeowner portal

What pool service software costs

SplashIQ is priced per seat, with no setup fee and no per-pool fee. The amounts below are the public plans from the same catalog the pricing page renders.

Starter
$99
1 user / mo
or $990/yr
Team
$199
1 office + 4 field / mo
or $1,990/yr
Growth
$299
Up to 20 seats / mo
or $2,990/yr
Enterprise
Custom
Custom pricing
Start 7-day trial See full pricing

A card is required. Billing starts on day 7.

Frequently asked questions

These are the buying questions pool companies ask before they start a trial. The answers use the product facts and the public plan catalog.

What does pool service software do?
Pool service software runs a pool cleaning, maintenance, or repair company's operations: which pools are serviced when, which technician goes where, what chemistry was recorded, what equipment is installed, what was invoiced, and what the homeowner sees afterwards.
How much does SplashIQ cost?
Starter is $99/mo for 1 seat ($990/year). Team is $199/mo for 5 seats ($1,990/year). Growth is $299/mo for 20 seats ($2,990/year). Enterprise is custom-priced with unlimited seats. There is no setup fee and no per-pool fee. A seat is any user who signs in; homeowners are never charged as seats.
Is a card required for the 7-day trial?
Yes. A card is required. Create a contractor workspace, verify your email, and add a payment method in Stripe Checkout. Every paid plan starts with a 7-day trial, and Stripe bills automatically on day 7 unless you cancel from Billing first.
Can I switch from another pool service tool?
Yes. Export customers and properties as CSV and import them with SplashIQ's CSV importer. Customer columns include name, email, phone, and address. Property columns include address, pool type, gallons, service frequency, and gate code. The importer shows the row count and the first row before you commit the import. Recurring routes are then set in the scheduler and assigned to technicians.
Is there a mobile app for technicians?
Technicians use the SplashIQ web workspace, including in a phone browser. If an assigned visit is already open, readings, notes, checklist changes, and completion actions queue locally and sync when the connection returns. Photos and opening a fresh session still need a connection. SplashIQ Pool Care is a separate iPhone app for calculators and local pool records; the current App Store release does not sync the company workspace.
Does SplashIQ include billing or autopay?
Teams can create and share estimates, turn approved work into work orders, track invoices, and record a reconciled offline payment. Homeowner online payments, autopay, and repair financing are not available yet. Homeowners see published estimates and invoice history in the portal and contact the pool company for payment.
Can homeowners see their service history?
Yes. Each property can be shared with a private link that opens visit summaries, before-and-after photos, water readings, estimates, and invoice history without an account. Homeowners who want records across properties can create an account instead. A sample portal is available at the homeowner demo.

Talk with SplashIQ about your route

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