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Smart scheduling

Recurring routes that build themselves. Dispatch that takes a second.

Set a property to weekly Tuesdays and SplashIQ generates the visits for the rest of the year. When the day comes, drag any stop to a different tech or a different slot — no spreadsheet gymnastics required.

  • Recurring weekly, biweekly, monthly or on-demand routes
  • Drag-and-drop dispatch across technicians and time slots
  • Automated reminders to homeowners the day before
  • Reschedule, skip and pause without breaking the pattern
Tuesday · Jul 23
8 visits · 3 techs
8 reminders sent · 4am
Jordan R.
Patel Residence
9:00·done
Oceanview #12
10:30·in progress
Bayside Villa
1:15·scheduled
Mei L.
Maple Court
8:30·done
Cedar Hills HOA
11:00·scheduled
Heron Lane
2:30·scheduled
Sam K.
Oakridge Spa
9:15·done
Sunset Estates
12:00·scheduled
What you're looking at
Drag any visit anywhere

Reassign to a different tech or push to a new slot — the field app updates instantly.

Recurring routes auto-fill

Set weekly Tuesdays once. SplashIQ fills the rest of the year.

Reminders fire automatically

Day-before email to the homeowner. Post-visit summary the moment work is marked done.

The single biggest time sink in a pool service business is the Sunday-night ritual of rebuilding next week's route in a spreadsheet, then texting it to four technicians who'll lose it by Wednesday. SplashIQ eliminates the ritual. Configure each property once with a frequency and a preferred day, and the schedule fills itself in for as far ahead as you want to look.

When something moves — and something always moves — you drag it. The technician's field app updates instantly. The homeowner's reminder rebuilds itself. The office calendar stays in sync. You stop being a dispatcher and start being a manager.

Recurring routes, set once and forget

Every property has a service frequency. Pick weekly, biweekly, monthly or on-demand, choose a day of the week and a rough time of day, and SplashIQ projects visits forward indefinitely. The schedule page shows the next two weeks at a glance, organised by technician, with a live count of completed, in-progress and upcoming stops.

Because frequency is a property of the property rather than a hard-coded calendar entry, you can change a customer from weekly to biweekly with a single dropdown and the calendar adjusts on the spot. No deleting and recreating fifty future visits.

Drag-and-drop dispatch that respects reality

Mornings happen. A tech calls out sick, a backflow inspection runs long, a homeowner asks for an early service before a pool party. SplashIQ's calendar lets you grab a visit and drop it onto a different technician's column or a different time slot. The change is visible to everyone immediately and the audit log records who moved what and when, so there's no he-said-she-said when the homeowner asks why their visit happened at 4pm instead of 9am.

Need to give a tech a lighter day after a tough one? Drag two stops onto a colleague. Need to bunch the south-end properties together to save drive time? Reorder the column. The schedule bends to your operation, not the other way around.

Automated reminders that keep customers happy

The day before a visit, SplashIQ can email the homeowner a short reminder with the technician's name, the arrival window and a link to add notes (gate is locked, dog is in the yard, please knock first). After the visit, an automated summary goes out with chemistry readings, a checklist of work performed and a before/after photo if one was captured. Customers feel informed; your office phone stops ringing.

A calendar built for field operations

Most CRM calendars are calendars first and operations tools second. SplashIQ flips the priority. Each stop shows the customer name, address, expected duration, assigned technician and current status — scheduled, in progress, completed, skipped. Colours and icons read at a glance from across the room. The dispatcher view, the technician view and the customer view all read from the same source, so there is one version of the truth.

What it changes for your business

Reclaim Sunday nights

Recurring routes regenerate themselves. The hour-long weekly schedule rebuild disappears.

Cut no-shows and missed gates

Day-before reminders give homeowners a chance to fix access issues before the truck arrives.

Respond to chaos in seconds

Drag a visit to a new tech, push a stop an hour later, pause a route — all without leaving the calendar.

Prove what happened

Every reschedule and reassignment is logged, so disputes resolve in thirty seconds.

Frequently asked questions

Can I drag a visit to a different technician?+

Yes. The schedule supports drag-and-drop across technicians and time slots. Reassignments update the field app in real time and trigger an optional reminder to the new technician.

Do recurring routes adjust for holidays?+

Yes. You can skip a recurring visit, bump it to a different day, or pause an entire route for a holiday week without breaking the recurring pattern that resumes the next week.

Will customers get automatic reminders?+

Customers can receive email reminders the day before a visit and a summary the day after. Each customer can opt in or out from their portal.

Can I optimise routes by location?+

Properties carry full address data so you can sort a technician's day by geography and see drive time between stops at a glance.

What happens if a visit gets rained out?+

Mark it as rescheduled and pick a new slot. The original visit stays in the audit log so you can prove the original date and the reason for the move.

Stop dispatching from a spreadsheet.

No credit card required.